StayHQ is the AI operations layer for independent hotels — handling every guest conversation and every staff task, automatically.
Your team is working hard — but the tools weren't built for how hotels actually operate in Southeast Asia.
WhatsApp, LINE, and SMS — each in a separate app. International guests message overnight, hear nothing, and leave notes at checkout instead of reviews.
Room assignments over WhatsApp. Status tracked on a whiteboard. Tasks fall through the cracks between floors and nobody knows which rooms are ready.
A guest is unhappy with their room. Nobody sees the LINE message until after checkout. The review is already written before anyone had a chance to fix it.
StayHQ closes the gap — before it becomes a review.
Two AI-powered modules. One platform. Built for independent hotels that can't afford to drop the ball.
GuestBrain handles the full guest journey — from the moment they book to the moment they check out.
FloorAI automates the operational work your team does manually every day — no WhatsApp groups, no whiteboards, no missed handoffs.
We connect to your PMS via webhook. No IT team required. No rip-and-replace.
We connect to your PMS via Hapi Cloud webhook. OPERA Cloud, Hotelogix, Cloudbeds, Mews — done in a day.
Set your brand voice, FAQ responses, escalation rules, and staff in a simple dashboard. No code. No consultant.
GuestBrain starts handling messages. FloorAI starts routing tasks. Your team gets time back — starting day one.
Before StayHQ, a complaint would sit in our inbox for hours. Now it's flagged and handled before the guest even asks.
If your hotel is ready to stop losing guests to bad reviews and operational gaps — this is for you. We work closely with each partner. That means we only have room for three.